How long are your sessions?

• All gymnastics, ninja, tumbling and cheer classes are ongoing and paid for monthly.
• Camps may follow an individual schedule.
• There may  be a special series of classes that are session based. (6, 8, 10 weeks)

What if I need to drop my class?

DROP PROCEDURE:
PARENTS MUST NOTIFY THE SCHOOL TO DROP A STUDENT FROM CLASS. The drop procedure is as follows:

1.  A parent must login to their parent portal and drop their class from there.  The drop request must be made by MIDNIGHT on the 28th of a given month to avoid being re-enrolled and billed for the next month. (re-enrollment happens on the 29th of every month)

2.  Any drop requests made after a student has been enrolled and billed for the next month will have a drop-date of the end of the newly enrolled month.  NO REFUNDS are given once a student is occupying a space in class.

3.  Email and Phone calls will not be accepted.  We are required by the FTC to enlist a “click to cancel” policy, so that our customers can cancel via the same system they registered.

4.  US Mail will not be accepted.

5. Competitive gymnasts and cheerleaders will also have program specific requirements when exiting their team commitments.  Simply dropping through the portal does not avoid any team requirements for notice and/or separation fees.  Any competitive athlete that drops through the parent portal to avoid a payment will be charged a $100 fee to re-enroll on their team.

Please note: You are responsible for payment for your student’s classes WHETHER OR NOT YOUR STUDENT ATTENDS CLASS until the time you notify Water’s Edge via your parent portal that you wish to un-enroll.  Once enrollment has occurred and payment has been made their are NO REFUNDS for that month.

What if I only want to do one month of classes?

• Upon your initial enrollment you should choose a start AND drop date.
• This does not apply to session based classes.

Do you have a trial class?

• We want you to be completely satisfied with your class, so we offer 100% refunds prior to attending your 2nd class.  No refunds are given once the 2nd class date passes.
• You are always welcome to view any of our classes prior to enrolling.

Do you have discounts?

• Our classes are priced at the best they can be.  In order to maintain our excellent student to teacher ratios and employ the most qualified staff we price our classes accordingly.
• If you pay for 6 months of classes in advance we will give you a 5% discount.
• If you pay for 12 months of classes in advance we will give you a 10% discount.
• There is a 10% discount on recreational classes only for active military members with ID.

Do you have scholarships available to those in need?

• Yes, partial scholarships are available for participation in all of our non-team programs.  Please email watersedgegymnastics@hotmail.com to receive an application.

What does my student need to wear?

• For gymnastics classes all girls need to wear a leotard with no skirt attached.  Boys should wear shirts that are not too loose and athletic shorts.  Roly Polys may wear comfortable clothing like t-shirts and leggings.
• Parkour and Ninja athletes may where comfortable athletic clothing.
• Cheerleaders may wear a leotard or comfortable athletic clothing.
• Aerialists should wear comfortable, fitted athletic clothing.  Longs sleeves and long leggings may be desired to protect your skin from pinching or rubbing on the equipment.
• NO BARE MIDRIFFS ARE ALLOWED!!!  No one may go topless.
• Please make sure that if you are going upside down your shirt does not fly up over your head.
• Everyone goes barefoot unless otherwise instructed by your coach.
• Please make sure that long hair is pulled back and that only small stud earrings are worn if necessary.
• PLEASE READ OUR JEWELRY POLICY UPON ENROLLMENT

What do we do about bad weather?

• Water’s Edge does not necessarily follow the school closings.  We try to stay open regardless of the weather; however, if TCAPS is closed, our morning classes will be closed as well.  You will be issued a make-up token.
• If we find it necessary to cancel classes we will always post it on our Facebook Page, we will send out a group email as well as a group text message.  Decisions for evening classes will be made by 2pm.
• If you feel uncomfortable driving please stay home and safe.  You will be issued a make-up token.

Can I make-up a class I missed?

• Yes, we allow one make-up class per month as long as there is room in another appropriate class.  Unfortunately, there may be some classes we are unable to schedule make-up classes for.
• You just need to login to your parent portal; click “classes” and choose the class you would like to do a make-up in.  Once you choose the class there will be a drop-down menu….choose “make-up”.  You will then be able to pick your class date.
• If all of the available classes are full we may be able to assist you if you call us.
• We cannot offer make-ups for group/camp type classes.

Is there a place we can watch our child’s class, or can we just drop him/her off?

• We have a viewing mezzanine with chairs and bleachers.
• If you need to drop your student off please let the front desk know you will not be in the building.  DO NOT drop your student off more than 15 minutes early.
• Please no yelling or coaching from the mezzanine.  This is very distracting to your child as well as the other children and coaches.
• Parents may not enter the gym floor area at any time (unless part of a parent and tot class–Roly Polys)

Where should my child go when he/she enters the gym?

• All children should go directly to the coat room in the viewing mezzanine upstairs.  The instructors will call them out to class from there, so the students should wait upstairs.
• Please do not loiter or view classes in the hallway.  The fire marshal is very clear that we must keep the hallway clear.

Is my personal information private?

• Yes!  We do not share or sell your information to ANYONE.
• Credit card information is protected through our processing company.  Once your card information is entered we do not have access to the numbers.
• The company that we use for our class management and card processing is called iClassPro.  They do not share or sell your information either.

Do I need to be enrolled in a class to attend open gyms?

• Nope!  You only need to have an account created!